July 16, 2021
What You Need to Know
You may have read in the news about a recall that is happening globally on specific NEUTROGENA aerosol sunscreen products. In the Philippines, we have made the decision to voluntarily recall three lots of NEUTROGENA CoolDry Sport sunscreen spray as internal testing identified low levels of benzene in some samples of these aerosol sunscreen product.
What is Benzene?
Benzene is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. Benzene is ubiquitous in the environment. Humans around the world have daily exposures indoors and outdoors from multiple sources. Benzene can be absorbed, to varying degrees, by inhalation, through the skin, and orally.
Daily exposure to benzene in these sunscreen products at the levels detected in internal testing would not be expected to cause adverse health consequences.
Out of an abundance of caution, we are voluntarily recalling all lots of this specific sunscreen aerosol product.
This product was distributed nationwide through a variety of retail channels.
Consumers should stop using this specific aerosol product and appropriately discard them. Please follow your local disposal procedure for aerosol products.
Consumers may contact our Consumer Care Center at +632 7368 8230 or through our Toll free number (for PLDT landline users only) 00 800 888 111 00 with questions regarding the voluntary recall, to request for a product exchange, or to report an adverse reaction or quality problem.
Consumers should contact their physician or healthcare provider if they have any questions, concerns or have experienced any problems related to using this aerosol sunscreen.
Importance of Sunscreen
Sunscreen use is critical to public health. Melanoma incidences continue to increase worldwide, and the majority of cases are caused by excessive sun exposure. It is important that people everywhere continue to take appropriate sun protection measures, including the continued use of alternative sunscreen.